Customer Support

Call Center Supervisor

Average net monthly salary - Romania

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
Compare your salary with other people in the same position and in the same region for free and anonymously.

80% of people earn:

4,050 - 7,705 RON

10% earn less lthan 4,050 RON

10% earns more than 7,705 RON

Compare your salary with others

What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.ro salary survey, 80% of people on the Call Center Supervisor position in the Romania earn between 4,050 RON and 7,705 RON monthly net.

10% of employees earn less than 4,050 RON and 10% of people earn more than 7,705 RON.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of the job position

Overseeing daily operations of the call center to ensure efficiency and effectiveness in service delivery.
Supervising and training call center agents to enhance their performance and customer service skills.
Monitoring call metrics and performance indicators to identify areas for improvement.
Handling escalated customer inquiries and resolving complex issues in a timely manner.
Developing and implementing policies and procedures to improve service quality and operational efficiency.
Conducting regular performance evaluations and providing constructive feedback to team members.
Ensuring compliance with company policies and industry regulations.
Collaborating with other departments to address customer needs and improve service offerings.
Preparing reports on call center performance, customer feedback, and team productivity.
Fostering a positive work environment that encourages teamwork and employee engagement.
Assisting in the recruitment and onboarding process of new call center staff.
Staying informed about industry trends and best practices to enhance service delivery.

For companies – be confident when making decisions about salaries

Set the salaries of your employees fairly. A detailed salary report will help you to do this. You will always have relevant salary data to hand.

Try the Salary Tool for free

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Center Supervisor - Customer Support in the labour market

In the salary ranking,
the job position takes

475. place

Women representation in position

n/a

Average age of respondent by position

n/a

762. place

Data Entry Operator

Administration

4,050 - 5,907 RON

476. place

Environmentalist

Water Management, Forestry, Environment

4,050 - 7,580 RON

475. place

Call Center Supervisor

Customer Support

4,050 - 7,705 RON

474. place

Education coordinator

Education, Science & Research

4,050 - 7,473 RON

1. place

Chief Executive Officer

Top Management

7,205 - 36,655 RON

Is this salary range too huge?

You can find out the average salary in your region by filling out a short questionnaire

Compare your salary with others

Get detailed information on salaries in your country

Salaries from employees

Salary report

1 job

99.00 EUR*

Access for 1 user

Ideal for a one-time analysis of a specific job position.

The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

Order now

Sample of the report