Management

Head of Customer Support

Average net monthly salary - Romania

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

4,416 - 14,410 RON

10% earn less lthan 4,416 RON

10% earns more than 14,410 RON

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.ro salary survey, 80% of people on the Head of Customer Support position in the Romania earn between 4,416 RON and 14,410 RON monthly net.

10% of employees earn less than 4,416 RON and 10% of people earn more than 14,410 RON.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of the job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

86. place

Women representation in position

58%

Average age of respondent by position

762. place

Data Entry Operator

Administration

4,050 - 5,907 RON

87. place

Risk Manager

Management

5,366 - 15,679 RON

86. place

Head of Customer Support

Management

4,416 - 14,410 RON

85. place

ESG manager

Management

4,562 - 17,087 RON

1. place

Chief Executive Officer

Top Management

7,205 - 36,655 RON

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Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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