Management

Head of Customer Support

Average net monthly salary - Romania

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80% of people earn:

957 - 3,123 USD

10% earn less lthan 957 USD

10% earns more than 3,123 USD

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the Paylab.ro salary survey, 80% of people on the Head of Customer Support position in the Romania earn between 957 USD and 3,123 USD monthly net.

10% of employees earn less than 957 USD and 10% of people earn more than 3,123 USD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of the job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

86. place

Women representation in position

58%

Average age of respondent by position

762. place

Data Entry Operator

Administration

878 - 1,280 USD

87. place

Risk Manager

Management

1,163 - 3,398 USD

86. place

Head of Customer Support

Management

957 - 3,123 USD

85. place

ESG manager

Management

989 - 3,704 USD

1. place

Chief Executive Officer

Top Management

1,562 - 7,945 USD

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Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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